Waterdrop collects business contact information so our sourcing team can respond to catalog requests, quote inquiries, sample discussions and product documentation questions. The information may include your name, company, email address, phone number, country, buyer type, project brief, product category, target market and files you choose to submit. We use this information to understand the inquiry, assign it to the correct commercial or technical contact and provide a relevant response.
Submitted information is used for B2B communication, quote preparation, catalog selection, sample coordination, compliance-file discussion and follow-up related to the same sourcing project. Waterdrop may also use aggregated inquiry patterns to improve catalog structure, category pages and documentation workflows. We do not sell inquiry information to unrelated third parties.
When necessary, information may be shared with internal sales, engineering, documentation, logistics or management personnel. It may also be shared with service providers who support hosting, email delivery, translation, file storage or customer communication. These parties are expected to use the information only for the requested business purpose.
If you submit drawings, target specifications, private-label artwork or launch plans, Waterdrop treats them as business inquiry materials. Please avoid sending highly confidential information until an NDA or separate written agreement is in place. For NDA-protected projects, the agreed document controls confidentiality obligations.
You may ask Waterdrop to update contact details, stop non-essential follow-up or delete inquiry information when retention is no longer required for business, legal or operational reasons. Continued use of this website and submission forms means you understand that Waterdrop will process your information to respond to your request.